Privacy Policy

Brook Farm Interiors is committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, and the conditions under which we may disclose it to others.

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We may update this policy from time to time, so please check this page occasionally to ensure you are happy with any changes. By using our website, you agree to be bound by this policy.

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How do we collect information from you?

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We collect information about you when you:

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• Contact us via our website, email, or telephone (including contact forms)

• Make a purchase or request a quotation/consultation

• Register to receive our newsletter or marketing communications

• Interact with our website through cookies and analytics tools

 

What type of information is collected from you?

 

The personal information we collect may include:

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• Name, email address, postal address, telephone number, address for online orders.

• Payment information (processed securely by third-party providers; we do not store card details)

• IP address, browser type, and information about your device (collected via cookies and analytics)

 

You have the right to request a copy of the information we hold about you. Please contact us at enquiries@brookfarminteriors.co.uk to make such a request.

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How is your information used?

 

We may use your information to:

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• Respond to enquiries and provide customer support

• Process orders and deliver products or services

• Send you communications you have subscribed to, such as newsletters, promotions, and special offers

• Improve our website, products, and services through analytics and feedback

 

We will only contact you for marketing purposes if you have given your consent. You can change your preferences or withdraw consent at any time by emailing us at enquiries@brookfarminteriors.co.uk.

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Who has access to your information?

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• We will not sell or rent your information to third parties.

• We will not share your information with third parties for marketing purposes excluding our email marketing platform.

• We may share your information with trusted service providers (such as payment processors, delivery companies, or IT support) who help us operate our business. These providers are only given the information necessary to perform their services and are required to keep your data secure.

 

You have the right to withdraw your consent to us using your personal data at any time and to request that we delete it.

 

Cookies

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Cookies are small files placed on your device when you visit our website. They help us provide you with a better browsing experience.

We use cookies to:

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• Compile anonymous, aggregated statistics to understand how visitors use our site and improve its structure

• Remember your preferences and settings

• Enable certain website functionality

 

You can control cookies through your browser settings. If you do not consent to cookies, you may disable them in your browser or refrain from using our site. Please note that disabling cookies may affect website functionality.

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Your Rights

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Under data protection law, you have the following rights:

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• Access – request a copy of the personal data we hold about you

• Correction – ask us to correct any inaccurate or incomplete data

• Erasure – request that we delete your personal data

• Restriction – ask us to limit how we use your data

• Data portability – request your data in a format that allows you to transfer it elsewhere

• Objection – object to us using your data for certain purposes, including direct marketing

 

To exercise any of these rights, please contact us at enquiries@brookfarminteriors.co.uk.

 

Contact Us

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If you have any questions about this policy or how we handle your personal information, please contact us.

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